IT Experts Reveal What Are The Most Popular IT Services

IT services are very sought after now more than ever. The pandemic has accelerated the digitalization of many brick-and-mortar businesses which were forced to start or increase their online activity due to the physical restrictions.
Kobalt.io IT Security

IT companies need to know what services their clients need so they can hire and train more people that have the skills required for those jobs. Getting to know and understand their target clients allows a company to properly align its offer with the demands they encounter in the market. Here’s our answer to the question: 

 

What are the most popular IT services that your clients ask for?

Our clients are mostly SMBs, looking to understand and enhance their security posture. A security gap assessment provides them with a 360-degree view of their current posture. By having this kind of intelligence, they can see more clearly where vulnerabilities are and how they can be addressed to achieve an optimal state.
Security awareness has also become more important than ever with the rise of business fraud, but training alone is insufficient. At Kobalt.io, we provide an enhanced user education, combining security awareness training and regular phish testing, to keep employees alert and up to date with new trends of attacks.
Additionally, we see compliance support has gained popularity. For some, they are hoping to build customer trust or secure a deal by demonstrating that they are committed to protecting sensitive data. Some common standards are SOC 2, GDPR, ISO 27001. 
 

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